CONNECTING PATIENTS
WITH DENTISTS
THE CONTEXT
THE CHALLENGE
Off the back of this and together with the success of insightdental came
a new product concept that brings patients to the forefront.
Insightdental wanted to find a way to help connect patients with dentists more quickly and easily.
MY ROLE
My role was to lead a team of 3 in designing a patient-facing web-based service that would provide a list of local dental practices to matched keywords of a specific problem and enable access.
There was also a requirement to bring this to life through the creation of
a brand and marketing story.
Hi Fi Wireframes
Digital sketches, working towards finalising a prototype for testing.
Hi Fi Prototype
The search process for booking an appointment
The video consultation booking process
The registration process
Dental appointment confirmation via user profile dashboard
Mobile – Book Emergency Appointment
Mobile – Book Video Consultation
Mobile – Initial Registration
Mobile – visit your dashboard to view and confirm upcoming appointment
Including a payment option to enable users the option to pay before their appointment online
Enable personalisation of each individual profile
Add a review option
In all of our research users indicated that reviews were important to them to join a
dental practice.
Options such as a star system, written feedback, or a refer a friend option, could help build trust between dentists and potential patients. Additionally incentivising feedback, to encourage testimonials, as user research showed that patients would prefer dentists who were referred to them.
